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Let Coach Make Your Yard a Winner!

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FAQ

Coaches Outdoor Services FAQ

Satisfaction Guaranteed | Free Estimates | Discounts Available

Satisfaction Guaranteed

Free Estimates

Discounts Available

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Learn More About Coaches Outdoor Services

Have a landscaping-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Are you licensed and insured?

    Yes, our team is licensed and insured. As you look for landscape designers, make sure to choose licensed and insured contractors. As the landscape industry has seen a consistent growth rate of about 5.1% over the last five years, according to Method, you'll find many new contractors looking for work. When you work with an experienced, licensed, and insured team, you'll get safe, high-quality services.

  • Do you offer any warranties?

    No, we don't offer warranties. However, our landscape designers guarantee 100% satisfaction in their work. Call us today to learn more.

  • Do you hire subcontractors or employees?

    We hire both employees and subcontractors as landscape designers and crew members. To ensure we always provide high-quality work, we work closely with homeowners on every project and offer a 100% satisfaction guarantee.

  • What forms of payment do you accept?

    We accept all forms of payment, including cash, check, Zelle, Venmo, and credit cards.

  • Do you require a deposit before work is started?

    In most cases, we do not require a deposit. Larger projects exceeding $15,000 will, however, require a 15% down payment to purchase materials.

  • Will I be able to communicate with the crew while they are on my property?

    Yes, our crew leaders and crew members are all English-speaking. Our crew leaders are required to be the first line of communication to answer questions and meet your needs.

  • When is the best time to lay sod?

    We lay sod all year in Texas. The best times are spring and fall, but we also install in the winter as long as the ground is not frozen.

  • When removing a tree, will you remove the stump?

    Yes, we will use a stump grinder to remove the stump. We will not leave the tree on your curb either. All materials will be removed from the property.

  • I want stonework around my flower beds, but I’m worried about cracking.

    When we build garden walls or retaining walls, we first install a solid footer. We do not build on top of the ground. Our footers are built using mortar and rebar to ensure stability and durability.

  • Do I need to provide the plants or materials for you to do the work?

    We will handle the project from start to finish. We will design, purchase, deliver, and install your landscape. If you already have materials or plants, we can install those as well.

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